Refund policy
Shipping Policy
At Quirky Taufa, every Rakhi is handcrafted with love and packed with care. We strive to deliver your order safely and on time so your celebrations are never delayed.
Order Processing
- All orders are processed within 1–3 business days.
- Customized or personalized Rakhis may require 2–5 business days for preparation.
- During the Raksha Bandhan season, processing times may be slightly longer due to high order volumes.
Shipping Timeline
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on the courier partner and destination.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location.
- Free shipping offers (if applicable) will be displayed automatically during checkout.
Order Tracking
Once your order is dispatched, you will receive a tracking link via Email/WhatsApp/SMS (where applicable) so you can monitor your shipment.
Delivery Delays
While we do our best to ensure timely delivery, delays caused by weather conditions, courier issues, public holidays, or unforeseen circumstances are beyond our control. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address and contact number are accurate before placing your order. Quirky Taufa cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address details.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact us within 24 hours of delivery with clear photos of the package and products. We'll be happy to assist you.
Need Help?
If you have any questions about your order or shipping, feel free to reach out to us. We're always happy to help make your gifting experience smooth and memorable.
Thank you for choosing Quirky Taufa. Wishing you and your loved ones a joyful Raksha Bandhan! 💖